Customers: long-term relationship
Over a thousand companies around the world are benefiting from Dominion's comprehensive range of multi-technical services and engineering solutions to improve the efficiency of their production processes. Moreover, millions of people also have access to the "one stop shop" household offer. The management is different in each case, but both involve the pursuit of excellence and a long-term relationship built on trust.
In both cases, Dominion has implemented various customer satisfaction gauging systems which have been adapted to the different activities and these are always supported using digital tools.
Regarding B2C or in relation to individuals, we should emphasise Dominion's commitment to appropriately handling its customers' personal data. All procedures have been completely reviewed in the light of the new regulations in this area and, most importantly, any new service is assessed to this regard beforehand.
Dominion embraces total quality principles as a core feature of its business strategy. Everyone at Dominion is committed to total quality, something which is reflected in the efficient management of processes and resources as an indispensable tool to create value for stakeholders. Dominion's model is also verified and certified in accordance with international standards (ISO 9000).
Certificates (quality, environment, safety and health)
See our global certificates
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BeroaTechnologyGroup_(Arabia) ISO 45001- 2021_08_26.pdf
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DOMINION COLOMBIA SAS_OHSAS 18001_2021_10_11es_eng .pdf
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BYGGING INDIA LIMITED QMS 9001.pdf
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DOMINION PERU SOLUCIONES Y SERVICIOS-ISO 9001-2015-2021_06_11es.pdf
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53-DOMINION E&C_Bierrum_OHSAS 18001_2021-03-11.pdf