Safety, environment and quality certifications
It’s not what we do, but how we do it
An essential part of our commitment to sustainability is the fact that our processes, be they safety-related, environment-related or related to implementing our solutions and services, are performed in line with the strictest standards and in a consistent and verifiable manner. To this end, DOMINION has a specific department which is responsible for certifying the processes with independent audits, pursuant to the main international standards (ISO and OHSA, amongst others).
Customer satisfaction is still our priority
Over a thousand companies around the world are benefiting from Dominion's comprehensive range of multi-technical services and engineering solutions to improve the efficiency of their production processes. Moreover, millions of people also have access to the "one stop shop" household offer. The management is different in each case, but both involve the pursuit of excellence and a long-term relationship built on trust.
In both cases, we have implemented various customer satisfaction gauging systems which have been adapted to the different activities and these are always supported using digital tools. You can find out more here.
Regarding B2C or in relation to individuals, we should emphasise our commitment to appropriately handling its customers' personal data. All procedures have been completely reviewed in the light of the new regulations in this area and, most importantly, any new service is assessed to this regard beforehand.