We have recently closed the purchase of FAMAEX, the Spanish startup that, thanks to its technology, has revolutionized the maintenance and repair services of real estate and commercial stores.
Every facility or commercial store requires maintenance services at some point, however, sometimes this process can become complex and inefficient.
Analyzing how technology could improve customer experience, operational efficiency and reduce costs at the same time, a group of young entrepreneurs decided to launch the first technological platform through which any company or facility manager could request and schedule a service (plumbing, electricity, locksmith, etc.) in just a few clicks at any time or location.
The idea was to generate a simple and intuitive experience and transfer the usability that has made other platforms successful (such as UBER) to the Facility Management sector, an idea that shares our vision:
“The acquisition of FAMAEX is a reflection of our commitment to innovation and digitization. As soon as we got to know the platform, we began to study its value proposition and its disruptive business model. We liked its scalability and how they transformed a traditional sector with strong entry barriers.
| General Director of Multitechnical Services at DOMINION.
We quickly learned that with them we could add a lot of value to our offer by transferring and implementing their technology in both our B2B and B2C strategy, where DOMINION also wants to position itself as a One Stop Shop provider of home services with our Smart House project ” explains German Pradera.
"With this integration, FAMAEX is going to be able to strengthen our network of professionals throughout Spain, continue to invest in technology to optimize processes and generate a better experience for our clients and increase our market share. Furthermore, this integration offers us the opportunity to grow by incorporating sectors in which DOMINION is already a benchmark, such as industrial, telecommunications or renewable energies" says Jorge Prat, CEO and Co-Founder of Famaex.
“We join DOMINION and we will continue operating as before with the advantage of having a much bigger infrastructure. Being part of a company like DOMINION with a presence in 35 countries, more than 1,000 clients and a workforce of more than 9,500 employees strengthens our position in the market”.