Communication Mining Service

We help you optimizing customer service, risk management and regulation compliance processes of your company.

Communication Mining Service
Dominion Global

What is Communication Mining service?

Communication Mining is an advanced natural language processing platform, which uses automated learning techniques to analyse and understand high non-structured data amounts. It allows extracting valuable information from emails, chats, call transcripts, documents, and more.


Get to know all its advantages

  • Automates customer service processes

    Quickly identifies and classifies customer requests and complaints.

  • Analyzes risks in real time

    Detects and prioritizes potential security threats and fraud.

  • Facilitates regulatory compliance

    Identifies regulatory risks and non-compliance in documents and internal communications.

  • It is a simple, customizable and scalable tool

    It adapts to the specific needs of companies and can handle large volumes of data.

Contact us to know more about our consulting RPA service. We help you identify the processes and tasks of your company that can be automatized of the hand of RPA experts.

We are here to help you with your Project

Contact us and let’s start improving your company's efficiency through innovation.